Your appointments and well-being are very important to me. I understand that sometimes things come up and that life happens requiring schedule adjustments. If you need to cancel your appointment, I respectfully request at least 3 days notice.
Appointments that are cancelled within 48 hours of the appointment time will incur a 30% cancellation fee.
If you do not call or show up to your appointment, a no show fee of $50 or 50% of the services booked (whichever is higher) will be charged.
Please know that the cancellation fee is not a punishment for missing your appointment but instead,a compensation for my time that cannot be filled in such a short notice. Thank you for your understanding.
I will make every attempt to ensure that you are delighted with your services and experience. In the event that you are not satisfied, please notify me at the time of the service or within 48 hours.
All services are non-refundable, but in the event you are not fully satisfied I am happy to schedule a corrective service. In order to receive the corrective service, you must notify me within 48 hours.
If you are more than 15 minutes late, we may have to reschedule your appointment.
Not all products are for all people. I will do my best to make recommendations that you will love and that will enhance your hair in the best ways; however, if you get it home and you aren't loving something bring it in within 7 days and I will be happy to exchange it.
* A non-refundable, non-transferrable deposit will be required during the extension consultation. The deposit will be equal to half of the amount of the total service price agreed upon during the consultation.
*Any cancellations or changes to hair extension appointments made within 72 hours of the appointment will result in a forfeited deposit.
*If anyone other than Amanda Binkley removes extensions, an additional fee may apply to reinstall.
*If move up occurs past 8 weeks additional fee may apply.
*Hair extensions and services are non-refundable.